improving performanceISO 9004:2000 provides guidance for organizations to consider to improve performance in helping on how to meet the requirements of ISO 9001:2000.

Some thoughts for organizations to consider when pursuing performance improvements:

  • Identification and setting objectives for the implementation of actions toward improvement
  • Customer-centric
  • Assisting in focusing on management to provide resources
  • Issues relevant to assessment and management of risks
  • Improving product realization through processes and measurement analysis
  • Guides for possible benchmarking
  • Identifying project management to achieve progressive and continual improvement

dashboard for improvingISO 9004:2000 helps to improve performance on the basis of the eight (8) principles on which the series ISO 9000:2000 is based:

    1. Customer-focused organization
    2. Leadership
    3. Involvement of people
    4. Process approach
    5. System approach to management
    6. Continual improvement
    7. Factual approach to decision-making
    8. Mutually beneficial supplier relationships (supply-chain)

 

 

 

Copyrights BRS. 2008
BRS  GlobalNet
Last Modified 01 May, 2008